Falcon.io, a startup out of Denmark that helps businesses manage their presence across social media and messaging platforms, has acquired a competitor in a wider trend of consolidation in the market for such services. It is buying Komfo from customer experience software developer Sitecore, which...
How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Read More...
With so many Android devices out there to choose from, it’s not always easy to find one that’s enterprise-friendly. To help alleviate that problem, Google announced the Android Enterprise Recommended program today. As the name implies, it’s designed to point enterprise IT departments at devices that...
Cloud IoT Core, Google’s fully managed service for connecting, managing and ingesting data from IoT devices, is now out of beta and generally available. Google envisions the service, which launched in public beta last September, as the first entry point for IoT data into its cloud....
Google and other tech giants often have huge recruiting efforts that can target students — but startups might not have those kinds of resources to find or grab them before they head off to those huge companies. The biggest tech companies in the world can...
With the trend of growing cybercrime showing no indication of abating, a startup called Vectra that has built an artificial intelligence-based system called Cognito to detect cyberattacks and mobilise security systems to respond to them has raised $36 million to expand its R&D and business...
4me, a startup that helps companies organize and track their IT outsourcing projects, announced a $1.65 million seed investment led by Storm Ventures. The company, which launched in 2010, would seem to be a bit long in the tooth to warrant a seed investment round,...
Last year, when tech-company database Crunchbase (once a part of TechCrunch but since spun out) announced a funding round of $18 million, it previewed plans for a new marketplace where it would sell access to third-party data to supplement its own information. Now nearly one...
The term minimalism is also used to describe a trend in design and architecture where in the subject is reduced to its necessary elements. Minimalist design has been highly influenced by Japanese traditional design and architecture. In addition, the work of De Stijl artists is...
Twitter is still working to prove that it can build a sustainable, growing business. After hitting a plateau with its user base and struggling with a slowdown in sales, the company started narrowing its focus, shuttering businesses and teams that didn’t fit its goal of...